A scheme has been developed by the Department for Education (DfE) to support disadvantaged students by temporarily increasing data allowances for mobile phone users on certain networks.

This is so that children and young people can access remote education if their face-to-face education is disrupted.

This scheme is open to children and young people who:

  • don’t have access to a fixed broadband connection
  • cannot afford the additional data needed to access educational resources or social care services
  • have access to a mobile device that uses a participating network
  • are facing disruption to their face-to-face education, or have been advised not to attend school

The following mobile networks are involved in the scheme and more may join at a later stage:

  • Three
  • Smarty
  • Virgin Mobile
  • EE
  • Tesco Mobile
  • Sky Mobile

We make the requests directly with DfE on users behalf, but will need the following information:

  • the name of the account holder
  • the number of the mobile device (a number beginning with ’07’)
  • the mobile network of that device (for example Three)
  • whether this is a ‘pay monthly’ or ‘pay as you go’ account

We have created a form for completion to make this process as easy as possible, which can be found here>

Increasing Data Allowances on Mobiles Request Form

The DfE have produced a Privacy Notice detailing how your submitted request is handled.